Frequently Asked Questions
Frequently Asked Questions
To book online fill out an online form where a care navigator will assess your request and book an appointment with the most suitable health care professional.
Ordering a repeat prescription is typically a straightforward process with the Electronic Prescription Service (EPS), which allows you to choose a pharmacy to get your prescriptions sent to.
This means that you no longer need to collect your paper prescriptions from the Practice, instead you can go directly to your nominated pharmacy.
Click HERE for more information on prescriptions.
We recognise that there might be occasions when you need to reschedule or cancel your appointment. To explore the various methods for cancelling your appointment with us, click HERE.
To change or register with a new GP practice simply attend the surgery where you would like to register. HERE is a guide on how to register.
Registering as a new patient is a straightforward process. Read the details on how to register with us HERE.
A phone consultation is often like an in-person appointment in many ways. You can discuss your symptoms, ask questions about your condition, and receive guidance from a healthcare professional.
To make the most of your phone consultation, consider jotting down a list of questions and concerns beforehand to ensure you cover everything you need to discuss during the call.
Read this useful resource that provides a list of questions to ask your doctor or other healthcare professional.
To make a complaint, express compliments, comments, or suggestions regarding a GP surgery, you can follow the steps outlined HERE.